Banggood
Online shopping for daily deals & steals with secure payment & fast shipping
Banggood is a comprehensive e-commerce platform offering a diverse range of products, from electronics to fashion, with a user-friendly mobile app.
Product Variety and Quality
Banggood provides a vast selection of products across various categories, including electronics, toys, fashion, and more. It particularly stands out for its range of electronic components, making it a go-to platform for tech enthusiasts. Users can find everything from Raspberry Pi components to neat gadgets. Additionally, it offers a fashion line that users find decent. The app doesn't stick to low-quality products or 'junk,' as one might fear with some online shopping platforms. However, there are some gaps in their product range. For instance, while they sell air purifiers, finding the corresponding filters can be challenging.
App Performance and User Interface
The user interface of the Banggood app is designed to provide a smooth shopping experience. However, some users have reported bugs and inconsistencies in the app's performance, resulting in a preference for using the website. The interface's issues may vary across different devices and operating systems, but it's worth noting if you plan to shop primarily using the mobile app.
Shipping and Delivery
Banggood's shipping and delivery service have faced some criticisms, particularly in the wake of the Covid-19 pandemic. Some users in certain regions, like India, have reported significant delays in receiving their orders or not receiving them at all. However, the company seems to be actively working on resolving these issues, as recent updates suggest the resumption of shipping to previously affected areas.
Customer Service
The company's responsiveness to customer concerns and complaints is evident in their communication with users. They promptly address issues raised in reviews and take steps to rectify them, improving their overall service quality. For instance, the notification about the resumption of shipping to India following customer complaints shows their commitment to customer satisfaction.
Pros
- Extensive product range, especially in electronics
- Quality products, not just 'junk'
- Active customer service
Cons
- App performance can be buggy
- Shipping delays and issues, particularly in certain regions
- Some gaps in product range (e.g., missing air purifier filters)
◉ General improvements and bug fixes.
If you find a bug or have any suggestions, Contact Us.
